- Zero Rent Arrears Policy. Zero tolerance for late rental payments.
- The Tenancy Application and Selection Process.
- We personally meet and assess every applicant.
- Identity verification and matching.
- Credit checks.
- Online, social media and Court checks.
- Landlord, employer and other reference checks.
- Saltark Comprehensive Residential Tenancy Agreement.
- Tenant Property Maintenance and Care Training. Tips and tricks on cleaning and home care.
- Tenant Financial Literacy Support.
- Pet Policy. The dos and don’ts of companion animals.
- Health and Safety Policy. 18 common sense guidelines for property care.
- Tenant Bond Lodgement and Refunds Management. Collections, payments, transfers and refunds.
- MBIE Landlord Insurance Guidelines.
- Water and Utilities Management and Payment.
- Property Maintenance and Repairs Oversight. Full service management of tradie quotes, work orders, scheduling, completion and payment.
- 24 / 7 Emergency Response Service.
- Meth Detection and Management Policy. Sample before and after each tenancy. We work hard to keep meth out.
- Tenant Marketing Service. Management of all advertising activities and channels to find great tenants. No bulk viewings. Private viewings give us the opportunity to assess every applicant.
- Virtual Home Staging Service. Digital Presentation of your property at its best so that the best tenants book viewings.
- Smoke Alarm Compliance.
- Flat-Sharing Guidelines and Management Service.
- Healthy Homes Compliance and Management. Compliance per the Heathy Homes Standard 1 July 2019.
- Quarterly Routine Property Inspections. These are required by Landlords Insurance providers. Provide owners with quarterly photographic report with supporting details.
- Tenant Entry and Exit Inspections. Thorough and detailed written and photographic inspections and reports to support any arising damage claims and disputes and management thereof.
- Tenancy Tribunal Representation. Compilation and presentation of all relevant documents and records.
- Month-End Statements and Payments. Comprehensive statement of all incomes and expenses linked to your rental. Prompt statements and payments prior to month end on the last Friday of every month.
- Annual Year-End Property Financial Summary Report. Saves owners money and provides accountants with a complete record of all incomes and expenditures for every rental annually.
- Annual Rent Reviews. Production of report of real local market statistics and data and a corresponding recommendation.
- Relationship Management. Open, honest partnership for the benefit of the property and all parties involved.
If you’re looking for a residential rental property manager who delivers comprehensive care for both owners and tenants, look no further. I’d love to care for your rental.
– CJ McEwan, CEO, Saltark Property Management
What do landlords say