- Zero Rent Arrears Policy. Zero tolerance for late rental payments.
- The Tenancy Application and Selection Process.
- We personally meet and assess every applicant.
- Identity verification and matching.
- Credit checks.
- Online, social media and Court checks.
- Landlord, employer and other reference checks.
- Saltark Comprehensive Residential Tenancy Agreement.
- Tenant Property Maintenance and Care Training. Tips and tricks on cleaning and home care.
- Tenant Financial Literacy Support.
- Pet Policy. The dos and don’ts of companion animals.
- Health and Safety Policy. 18 common sense guidelines for property care.
- Tenant Bond Lodgement and Refunds Management. Collections, payments, transfers and refunds.
- MBIE Landlord Insurance Guidelines.
- Water and Utilities Management and Payment.
- Property Maintenance and Repairs Oversight. Full service management of tradie quotes, work orders, scheduling, completion and payment.
- 24 / 7 Emergency Response Service.
- Meth Detection and Management Policy. Sample before and after each tenancy. We work hard to keep meth out.
- Tenant Marketing Service. Management of all advertising activities and channels to find great tenants. No bulk viewings. Private viewings give us the opportunity to assess every applicant.
- Virtual Home Staging Service. Digital Presentation of your property at its best so that the best tenants book viewings.
- Smoke Alarm Compliance.
- Flat-Sharing Guidelines and Management Service.
- Healthy Homes Compliance and Management. Compliance per the Heathy Homes Standard 1 July 2019.
- Quarterly Routine Property Inspections. These are required by Landlords Insurance providers. Provide owners with quarterly photographic report with supporting details.
- Tenant Entry and Exit Inspections. Thorough and detailed written and photographic inspections and reports to support any arising damage claims and disputes and management thereof.
- Tenancy Tribunal Representation. Compilation and presentation of all relevant documents and records.
- Month-End Statements and Payments. Comprehensive statement of all incomes and expenses linked to your rental. Prompt statements and payments prior to month end on the last Friday of every month.
- Annual Year-End Property Financial Summary Report. Saves owners money and provides accountants with a complete record of all incomes and expenditures for every rental annually.
- Annual Rent Reviews. Production of report of real local market statistics and data and a corresponding recommendation.
- Relationship Management. Open, honest partnership for the benefit of the property and all parties involved.
If you’re looking for a residential rental property manager who delivers comprehensive care for both owners and tenants, look no further. I’d love to care for your rental.
– CJ McEwan, CEO, Saltark Property Management
CJ and her staff are great. She has been our property management company for the past 5 years. We have found her very professional to deal with. CJ is great with us and our tenants. CJ always keeps us up to date with changes to landlord requirements. We get all the 3 monthly inspection reports.
I wouldn’t hesitate to recommend CJ and her team at Saltark to anyone looking for a property manager. She has been meticulous and proactive in her approach as well as keeping me thoroughly informed about all matters pertaining to residential rentals. In particular she was enormously helpful with navigating new legislative requirements and getting the house ready for market, then finding a tenant at an excellent rental price. This is in marked contrast to the last time I used a property
Carmyn has just been amazing, incredibly thorough – there is nothing she has not thought. She has systems in place to prevent every possible scenario that could possibly go wrong. I feel in incredibly safe hands having the house under her watch – makes life so reassuring. My dealings with other property managers have been petty horrific (one had the house painted a different colours to my instructions). She is hands down the best property manager around, I can not recommend her highly enough.
CJ and the Saltark team have been managing my property for almost two years while I am based overseas. Their professionalism, experience, communication and care means I don’t have to think about a single thing.
My wife and I highly recommend Saltark Property Management to all landlords – CJ and her team provide a highly professional friendly and dedicated service and I particularly appreciate that CJ and her staff are experts in their field of property management, highly knowledgeable and provide a 24/7 service for emergencies and provide excellent service in all aspects of looking after the properties, marketing for tenants, vetting and selecting tenants, managing rent receipts and accounting
The fee paid for Saltark services is absolutely great value and the peace of mind we enjoy knowing CJ and her wonderful staff are managing everything on a 24/7 basis and do deal with any emergency is wonderful – we know we can count on Saltark and they have our back.
CJ manages our rental residential property in inner Auckland. I highly recommend her services She is professional, personal and proactive in managing our property and finding quality tenants. CJ and her team are highly responsive in resolving any tenancy issues and ensuring our property is well maintained and looked after by our tenants.
I have found Saltark one of the best property management businesses. They are proactive, keep you informed and ensure that they have the right tenant for your rental property. I have enjoyed working with Saltark. I wish they were in Hamilton and Levin. Excellent Property Managers are hard to find.